Occupational Health and Absence Case Management
WTW provides a range of occupational health and absence case management services to support both the employee and employer with advice and support – from pre-employment assessments and support during illness or disability whilst at work, through to ill-health early retirement assessment.
Our experienced team includes expert occupational health physicians and qualified nurses, as well as CIPD-qualified HR professionals. We all work together to support you at any stage of an employee absence, however complex.
Your dedicated HR Case Manager will co-ordinate benefit providers and OH clinicians to successfully resolve any absence as quickly and efficiently as possible.
How can we help?
- Individual absence case management: including knowledge of the rehabilitation services provided by the major insurers
- Income protection claims management
- Equality Act and other legislative compliance
- Pay-as-you-go services including:
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- Functional capacity assessments
- Absence case management
- Fitness to work reporting
- Return-to-work plans
- Counselling support for employees
- Work station assessments
- Ill health early retirement
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- Regular management reporting on all ‘live’ absence cases
- Dedicated nurse support for employees

Early ill-health retirement
Obtaining an independent and objective clinical review of pension scheme members who may be eligible to take early retirement on…

Absence Concierge
Because every absence is different. Experience has taught us that the earlier the intervention in an absence, the more effective…

Management referrals
If you identify a health issue affecting one of your employees, you can refer them to one of our Occupational…