COVID-19 – Insurer updates and FAQs

Quick links:

• Insurer FAQs
• Further information on other sites

Insurer FAQs were last validated on 12 June 2020

An overriding message from all of the insurers, is to follow the NHS guidelines in place. Please visit the NHS website.

Advice varies by insurer and is updated on a regular basis. Most of the insurers now have dedicated website pages covering COVID-19. Please check links below for your specific insurer’s website and for their responses to some specific FAQs:

Aetna International

AIG Life

Allianz

Aviva

Axa

Bupa

Canada Life

Cigna

Generali 

Healix

Healthshield

Legal & General

Medicash

MetLife

RAM

Unum

Utmost Group

Vitality

Westfield Health

WPA

Zurich

Further information on other sites

For further information, please visit:

• Willis Towers Watson
• Centres for Disease Control and Prevention
• GOV.UK
• National Travel Health Network and Centre
• NHS
• World Health Organization

Each applicable policy of insurance must be reviewed to determine the extent, if any, of coverage for COVID-19.  Coverage may vary depending on the jurisdiction and circumstances.  For global client programs it is critical to consider all local operations and how policies may or may not include COVID-19 coverage.

The information contained herein is not intended to constitute legal or other professional advice and should not be relied upon in lieu of consultation with your own legal and/or other professional advisors.  Some of the information in this publication may be compiled by third party sources we consider to be reliable, however we do not guarantee and are not responsible for the accuracy of such information.  We assume no duty in contract, tort, or otherwise in connection with this publication and expressly disclaim, to the fullest extent permitted by law, any liability in connection with this publication.  Willis Towers Watson offers insurance-related services through its appropriately licensed entities in each jurisdiction in which it operates.