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Occupational Health and Absence Case Management

Willis Towers Watson provides a range of occupational health and absence case management services to support both the employee and employer with advice and support – from pre-employment assessments and support during illness or disability whilst at work, through to ill-health early retirement assessment.

Our experienced team includes expert occupational health physicians and qualified nurses, as well as CIPD-qualified HR professionals. We all work together to support you at any stage of an employee absence, however complex.

Your dedicated HR Case Manager will co-ordinate benefit providers and OH clinicians to successfully resolve any absence as quickly and efficiently as possible.

How can we help?

  • Individual absence case management: including knowledge of the rehabilitation services provided by the major insurers
  • Income protection claims management
  • Equality Act and other legislative compliance
  • Pay-as-you-go services including:
      1. Functional capacity assessments
      2. Absence case management
      3. Fitness to work reporting
      4. Return-to-work plans
      5. Counselling support for employees
      6. Work station assessments
      7. Ill health early retirement
  • Regular management reporting on all ‘live’ absence cases
  • Dedicated nurse support for employees

Get in touch

General enquiries

0800 4880 989

Email us

COVID-19 enquiries

Email us

Healthcare Concierge member enquiries

01606 352500

Email us

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Early ill-health retirement

Obtaining an independent and objective clinical review of pension scheme members who may be eligible to take early retirement on…

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Absence Concierge

Because every absence is different. Experience has taught us that the earlier the intervention in an absence, the more effective…

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Management referrals

If you identify a health issue affecting one of your employees, you can refer them to one of our Occupational…