Occupational health and absence case management
Willis Towers Watson provides a range of occupational health and absence case management services to support both the employee and employer with advice and support – from pre-employment assessments and support during illness or disability whilst at work, through to ill-health early retirement assessment.
Our experienced team includes expert occupational health physicians and qualified nurses, as well as CIPD-qualified HR professionals. We all work together to support you at any stage of an employee absence, however complex.
Your dedicated HR Case Manager will co-ordinate benefit providers and OH clinicians to successfully resolve any absence as quickly and efficiently as possible.
How can we help?
- Individual absence case management: including knowledge of the rehabilitation services provided by the major insurers
- Income protection claims management
- Equality Act and other legislative compliance
- Pay-as-you-go services including:
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- Pre-employment assessments
- Absence case management
- Fitness to work reporting
- Return-to-work plans
- Counselling support for employees
- Work station assessments
- Ill health early retirement
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- Regular management reporting on all ‘live’ absence cases
- Dedicated nurse support for employees

Early ill-health retirement
Obtaining an independent and objective clinical review of pension scheme members who may be eligible to take early retirement on…

Pre-employment & pre-placement health assessments
The Equality Act 2010 makes it unlawful to ask a prospective employee questions about their health until they have had…

Management referrals
If you identify a health issue affecting one of your employees, you can refer them to one of our Occupational…